Buy with confidence with our 30-day warranty on all player and goalie sticks purchased from SPINORAMA.nz
SPINORAMA will provide a one-time warranty replacement if the stick you purchased breaks within 30 days from the date of purchase due to a manufacturing defect. The replacement stick will be the identical stick that you originally purchased. If that stick is no longer available, we will work with you to select an alternative model from our current inventory that must not exceed the price of the original stick.
If the stick you purchased from SPINORAMA breaks within the 30-day period, please follow the process below:
- Contact SPINORAMA.nz via the Contact Us page within 30 days from the date of purchase.
- SPINORAMA.nz will email you a return authorisation.
- We may require you to provide pictures of the damage and warranty labels on the stick.
- We may require you to post the broken stick at your expense to: SPINORAMA.nz at 52 Westgrove Ave, Avonhead, Christchurch 8042.
- After inspecting the damage, we will ship your replacement stick within 48 hours unless the replacement is denied due to the issue associated with the breakage. We will contact you in this case.
The warranty replacement request will be denied if contact is made after 30 days from the date of purchase.
Dents and dings damages do not qualify for warranty replacement.
SPINORAMA.nz reserves the right to deny warranty replacement for any damage made to the stick through misuse, abuse or any alterations made to the stick. Denial of warranty claims is entirely at the discretion of SPINORAMA.nz.
The SPINORAMA.nz stick warranty is limited to a one (1) time replacement stick only, per new stick purchased.
A 30-day warranty does not cover the replacement stick.
The return shipping costs are the responsibility of the consumer.
Love It! Very Easy to Work
“Products were competitively priced and arrived very quickly with excellent communication. A lot better than another hockey supplier! Thanks for your great service, I will definitely be a returning customer”.
My hockey stick arrived promptly
“My hockey stick arrived promptly. Good quality, wouldn’t expect anything less from Fischer sticks. Would recommend. I’m very happy with quality, price and speed. Thank you.”
Brilliant service and delivery
“I just got my order, and all before the weekends game! A two-day wait definitely beats the alternative of paying a much higher price for the stick. Fast delivery and highly recommended!”